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Delivery & Shipping

Shipping within Klang Valley

  1. Shipping within Klang Valley will be charged at a flat rate of RM15.00 per order.
  2. We ship via various courier companies to ensure parcels arrive on time (unless in unforeseen circumstances).
  3. Please note that Becon will not be liable for any lost parcels or any damaged items during mailing or delivery.
  4. We are unable to ship orders to restricted locations in Malaysia including: KLIA airport, Free Trade Zone etc.
  5. Orders are shipped out according to order numbers. Combination of orders placed on different days is strictly not allowed.
  6. Orders may be combined and shipped as one parcel if address labels of orders under the same address are printed out on the same day.
  7. Orders will only be processed once the full payment is received.
  8. All in stock orders will be ship out in 2-5 working days upon payment received and subjected to stock availability.
  9. Pre-order items will be processed on the same or next working day upon payment received.

Shipping Outside Klang Valley, Singapore, Brunei, Thailand including Sabah and Sarawak

  1. Shipping out state will be charge base on weight or volume metric upon total item check out. Additional freight charges will be notify via email before proceeding to final processing, or Overseas will be charged at a rate of RM50.00 for the first 1KG. Subsequence KG will be charged RM5.00.
  2. Overseas orders (shipping out of Peninsular Malaysia) above RM500.00 are entitled to Free shipping for the 1st 1KG.
  3. We ship via various courier companies to ensure parcels arrive on time (unless in unforeseen circumstances).
  4. Regardless of mode of shipping, a tracking number will be issued and updated once an order is dispatched.
  5. Custom / additional handling / taxes charges is borne fully by customer. Becon is not liable for any additional postage or taxes, if any, charged by your respective local Courier / Customs / Government. Such payment is paid directly to the requesting organisation, and therefore shall be collected from you by the requesting organisation.